Contents:

  1. About
  2. General
  3. Placing an order
  4. Registering for an account
  5. Packaging
  6. Delivery & returns
  7. Privacy Policy
  8. Security
  9. Use of the website
  10. Links to third party websites
  11. Liability
  12. Changes to these terms & conditions

About:

Terms and conditions for Lunaria Jewellery.
Trading address:  64 Skerry East Road, Newtown-Crommelin, Ballymena, Antrim, BT41 1PT, UK
Contact: contact@lunariajewellery.com

If you need to contact me, please use the email provided above, fill the form on the Contact page, or contact me on messenger.

Owned by Katarzyna Tomczak, trading as Lunaria Jewellery.

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General:

When you place and order on this site, you’re making an offer to purchase goods. You’ll receive an email confirming your order. In the unlikely scenario that the goods are no longer available, or that there have been a pricing mistake, you’ll receive a message informing you about the error. Your order will be cancelled, and you’ll receive a full refund.

I did my best to make sure that the photos on this site represent available items as close as possible, however due to monitor settings, and the nature of photography (angles, perspective, and such) I can’t guarantee that what you’re seeing on your computer screen looks exactly like the item does in real life.

Even though I did my best to be as accurate as possible, all information provided should be treated as approximate, and provided in good faith.

Every purchase you make will be deemed performed in the United Kingdom. UK law governs every aspect of contractual agreement concerning purchases made from this web site.

By placing an order, you agree to and accept these terms, as well as the privacy policy and the terms of website use.

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Placing an order:

To place an order, select an item and place it in your cart. Items you do not require can be removed from the cart at any time. Shipping charges will be shown prior to you placing your order. Unless stated otherwise, and excluding any prior agreement, you’ll be required to pay for the items in full at the time of placing an order. Unpaid orders will be held for 60 minutes, before the order is cancelled, and the items made available for purchase by other customers. Once the order is confirmed, changes will not be possible.

You can cancel your order at any time before it’s dispatched. Dispatched orders can’t be canceled. If you change your mind about your purchase, you’ll have to go through the return procedure.

Once you place an order, you’ll receive a message with your order details. You’ll receive an email when your order is dispatched. Within this message you’ll find your order details, as well as tracking information. If you don’t see these messages in your inbox, check the promotions tab in gmail, the other tab in outlook, or their equivalent, and if you still can’t find the messages there, check your spam/junk folder. If you did all that, and the messages are nowhere to be found, send me a message to contact@lunariajewellery.com , or use the contact form on this website to let me know you didn’t get your confirmation / tracking number.
If you found your order details in the junk/ promotions/ other tab, adding the email address you received them from (it’s always contact@lunariajewellery.com) to your contact list, or whitelisting them, will help you receive confirmation emails from me right to your inbox.
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Registering for an account:

To register for an account, simply go to the My Account page, and enter your email address, and a chosen password, in the “Register” tab. One you did it, you’ll be logged in your new account, and you’ll receive a message with your account details. If you don’t see the confirmation email in your inbox, follow the steps explained in the “Placing an order” section above. You don’t need an account to use this site, nor to place an order. Having an account can be convenient (no need to fill in your shipping and billing addresses every time you shop, and you’ll have access to your recent orders details), but not necessary.
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Packaging:

Your order will be dispatched in a plain padded envelope. The items you ordered will be sent in a carton jewellery box (or boxes, depending on the quantity) with a flock insert, and then wrapped in a protective layer of bubble wrap.

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Delivery & Returns:

To learn about delivery and returns, read through the store’s policies here.

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Privacy Policy:

Read about Lunaria Jewellery’s privacy policy here.

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Security:

This website doesn’t store financial information like credit or debit card numbers. All transactions are handled by a secure online independent payment service provider. To learn about accepted payment options, read the store’s policies here.

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Use of the website:

By using this website, you agree to the terms listed below.

You are permitted to use this website for your own, non-commercial purposes and to print and download material from it without modifying any content without my consent. Any and all material on this website must not be republished online or offline without my permission.

The copyright and other intellectual property rights in all material on this site, apart from material uploaded by visitors, are owned by me and must not be reproduced without prior agreement. No part of this site may be reproduced without my permission.

When using this website, you agree to never post anything that’s considered offensive, obscene, defamatory, inciting racial hatred, breaching privacy, or disrespectful and annoying to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the UK.

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Links to third party websites:

Any links to third party websites that are listed on this site are provided only for your convenience. I take no responsibility for content on any third party website this site may link to.

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Liability:

I take all possible steps to ensure that the information available on the website at any time is truthful and accurate but make no warranty as to the accuracy and disclaim all liability in respect of such information. I’ll not accept liability for business losses and/or losses to non consumers, nor for goods delivered to work/alternative addresses given by the cardholder which has been signed for other than the card holder.

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Changes to these terms & conditions:

I reserve the right to make changes to these terms.
Last modification was made 22. 04. 2018
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